Shipping to GW
Mailing Addresses
To ensure timely and accurate delivery, please ask anyone sending you mail or packages to use your complete campus address and the 20052 ZIP Code for the Foggy Bottom campus and the 20007 ZIP Code for the Mount Vernon campus. When addressing mail and packages, do not forget to include the resident's full name and room number. Always use the complete mailing address. Mail and packages received with missing or incorrect name or address information will be subject to delivery delays.
When you receive notifications from your purchasing agents it will likely indicate “delivered” or “delivered to agent”. This notification does not necessarily mean that Mail Services has your package in our possession. When you receive a notification from MPS then your package is available for pickup.
We encourage students who are expecting a package that has not been received within 3 business days of expected delivery to email gwmailsv
gwu [dot] edu (gwmailsv[at]gwu[dot]edu) and include details such as tracking numbers, dates, approximate size of package, and/or pictures. This additional information will enable the team to track the package and match it to a student.
USPS Letter Mail is not forwardable via USPS Change of Address due to the 20052 is a Unique zip code to GW. Any mail or subscriptions you receive at your GW address from a third party you will need to contact each sender individually to have your information changed at the end of each semester. The mail received during a semester you are not currently enrolled in will be returned to the sender. Based on mail not being subject to USPS COA we ask only mail urgent mail (credit cards, passports drivers licenses. and personal mail (letters and cards from your friends and family) be sent to your campus address. To streamline and increase the speed of the delivery of important mail we ask items such as bills and invoices you opt out of paper copies or have them sent to your permanent address. The request to minimize mail pieces also helps and aligns with the Universities sustainability endeavors.
Foggy Bottom Mailing Addresses
Foggy Bottom Mail and packages going to residents should be addressed like this:
Full Name (as it appears on your university ID)
Residence Hall Name, Room Number
2025 F Street, NW
Washington, DC 20052
Example:
Martha Washington
Thurston Hall #603
2025 F Street, NW
Washington, DC 20052
Mount Vernon Mailing Address
Mount Vernon Campus Halls: Cole, Clark, Hensley, Merriweather, West Hall (formerly Pelham Hall) & Somers Hall
Mailing Address & Format:
Student Name
The George Washington University
2100 Foxhall Road, NW
Residence Hall, Room Number
Washington, DC 20007
Amazon Deliveries
Amazon often delivers packages outside of our mailrooms’ operating hours. This means your order may be left unattended outside of the mailrooms or buildings. If the mailroom did not receive your Amazon order, you must contact Amazon to seek a refund or a re-delivery. The mailroom is not responsible for items left unattended.
To mitigate the loss and/or theft of Amazon packages, we suggest you do the following:
Set Delivery Hours and Instructions in Your Amazon Account:
- From your Amazon account page, select “your addresses”
- Select or add your GW Housing address
- Select “add delivery instructions”
- For the address type, select “Business”
- Under “When is this address open for deliveries?” select Monday-Friday, 8am-6pm. Select Saturday, 10am-2pm. For Sunday, select “closed for deliveries”
- Under “Can this address receive deliveries on federal holidays?” select NO
- For “Where should we leave your packages at this address?” select “mailroom or property staff”
- Save your change
Food Deliveries (GrubHub, Uber Eats, etc) and Urgent Same Day Packages
Food deliveries (Grub Hub, Uber Eats, Go Puff, Whole Foods, etc.) or urgent same day packages (Walmart, Target etc.), packages should use your residential street address not the MPS street address of 2025 F ST NW. These packages will be retrieved from the wire racks in the vestibule of your resident hall. Mail and Package services does not receive food deliveries.
Food Delivery Addressing Example:
Martha Washington
Thurston Hall #603
1900 F ST, NW
Washington, DC 20052
Perishable Policy
Perishable refrigerated packages should be picked up same day. Due to refrigeration space and health concerns perishable refrigerated items such as Hello Fresh, Factor Meals, etc will be disposed of after 48 hours.
Package Return Policy
Unclaimed Packages will be returned to the sender after 14 days. You will receive 5 alert reminders prior to the return.
- 1st - Alert upon Package Arrival
- 2nd - 24 hours later
- 3rd - 48 hours later
- 4th - 3 days prior to return message advising of the pending return
- 5th - 2 days prior to return
Package Inquiry
We encourage students who are expecting a package that has not been received within 3 business days of expected delivery to submit an inquiry by scanning the QR code below to submit an inquiry and include details such as tracking numbers, dates, approximate size of package, and/or pictures. This additional information will enable the team to track the package and match it to a student.
Reimbursement Policy
We understand the importance of your shipments, and we are committed to resolving any issues promptly if a package is misplaced upon receipt. In the event of a misplaced package, we will reimburse you based on the established value of the item.
For Retail Packages Sent by Third-Party Vendors: The reimbursement will include both the purchase price and any shipping costs.
For Personal Shipments of New, Non-Retail Items: The reimbursement will be based on the declared value at the time of shipment, along with any shipping costs.
Please note that the default package value for USPS, FedEx, and UPS shipments is $100. If you believe your shipment is worth more than this amount, please ensure that the shipper declares the higher value at the time of shipping. In order to process reimbursements, we will require receipts for the item and shipping costs.
MPS Package App
Package app alert. Used to open lockers hand free or pick up packages over the counter.
My Mail Services App
Login Instructions
Customer ID: 1075
Email Address: GW email
Contact ID: GWID
- You will be emailed a onetime 6-digit password (OTP) and enter it into the App.
- Now enter and confirm your password. You should now be in the application and can manage your account.